FREQUENTLY ASKED QUESTIONS
ORDERING & PAYMENT
Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, and gift cards. All transactions are securely encrypted.
Q: Is my payment information secure?
A: Yes, we use 256-bit SSL encryption and never store full credit card details.
SHIPPING & DELIVERY
Q: How long does shipping take?
A: Standard U.S. delivery takes 3-7 business days. Express options available at checkout.
Q: Do you offer international shipping?
A: Yes, we ship worldwide with calculated rates at checkout.
SIZING & FIT
Q: How do I determine my swimwear size?
A: Use our detailed size chart with body measurements for each brand.
Q: Do sizes run differently by brand?
A: Yes, sizing varies – check each product’s specific size guide.
PRODUCT CARE
Q: How should I care for my swimwear?
A: We recommend:
- Hand wash in cold water
- Use mild detergent
- Lay flat to dry
- Avoid harsh chemicals
RETURNS & EXCHANGES
Q: What’s your return policy?
A: Most unworn items can be returned within 60 days. Swimwear must have hygienic liner intact.
GIFT CARDS
Q: Do gift cards expire?
A: No, our gift cards never expire.
Q: Can I use multiple payment methods?
A: Yes, you may split payment between gift cards and credit cards.
WATER RESISTANT PRODUCTS
Q: How long does water resistance last?
A: With proper care, our specialty finishes typically last 20-30 washes.